Why not just use a scheduling app, or Facebook's own planner?
Use them if you already have great posts and only need them out on time; they do that job well, and Facebook's and Instagram's own planner is free. A scheduler doesn't decide what to say, write it in your voice, make the product photos and videos, plan around paydays and South African dates, sell from your Link in Bio with Paystack, or tell you which of your Meta and Google ads made money last week and what to change. Socialites does all of that, and you approve everything before it goes out. It also posts on time, so you won't need a separate scheduler.
How do I pay for Socialites?
Your first month is free. You add a card when you start (Paystack takes a small check and refunds it straight away), pick your plan, and nothing is charged until the free period ends. Then your plan is paid by card through Paystack, monthly or yearly (yearly gets one month free). Cancel during the free period and you pay nothing.No card needed. After that, choose a plan on the Plan page and pay by card through Paystack, monthly or yearly (yearly gets one month free). Credit top-ups are one-off payments by card or instant EFT. You can change or cancel at any time, and your plan stays active until the end of the period you paid for.
I have never run social media or ads. Can I still launch with Socialites?
Yes. Open Launch, say what you are launching and when, and you get a dated roadmap: which accounts to create and how, what to post where and when, the launch posts written and scheduled, a step-by-step guide to your first Facebook, Instagram and Google ads, and a price guide. Your first launch plan is free, and you can launch with no ad budget at all.
Can my whole team use one account?
Yes. Invite people from the Team page with their own login. Admins manage billing and people, editors create, edit and approve, and viewers can see everything and open reports.
How do I link my social media accounts?
Open Get set up and click Connect. A secure page opens where you log in to Instagram, Facebook, LinkedIn, X or YouTube and approve access. You never give us your passwords, and you can disconnect at any time.
Do comment-to-DM replies run by themselves?
Yes, once they are connected. Socialites keeps your keywords and replies; the DMs are sent through your own Instagram DM automation, a Make.com or ManyChat scenario you connect once in a few minutes (the steps are in the app). After that, anyone who comments your keyword gets the reply by DM, day and night, and you see every comment in Messages. Instagram’s own messaging rules apply.
Will it post anything without my approval?
No. Socialites writes and schedules, but every post waits for approval. Edit anything first, or turn on automatic weekly drafts and approve them in one sitting.
Is my data safe? What about POPIA?
Sign-up forms ask for marketing consent and record when people agreed. You can export or delete your audience at any time. Payments are handled by Paystack, so card details never touch Socialites. Our privacy policy explains who helps us run the service and your rights.
What if an AI picture or post is wrong?
AI can make mistakes, especially with spelling, brand names, logos, hands and small details, so you check and approve everything before it goes out. For the best results, describe the scene rather than the words, and add your name and offers with our free branded templates, where the spelling is always right. Credits are refunded automatically if a job fails to produce anything. We can’t refund credits because a result is not what you pictured, so try one first.
What happens when my free month ends?
If you saved a card, the plan you picked starts that day and is charged to your card each month (or year) until you cancel; we email you 3 days before. Cancel before then and you pay nothing. If you didn’t save a card (or chose Free), you move to the Free plan: 20 credits a month, you post yourself, nothing is deleted and top-up credits you bought stay yours. Cancel a paid plan later and it stops renewing: you keep it to the end of the month you paid for, then move to Free; unused plan credits fall away, bought top-ups stay. The full terms
